Booking, cancellation and other policies

Payment Terms

Deposit required: 20% of the total invoice amount is required to confirm the reservation.

Remaining balance: The outstanding 80% of the total invoice must be paid no later than 31 days prior to the check-in date.

During High Season, the remaining 80% must be paid no later than 46 days prior to check-in.

For both the deposit and the balance, if payment is not received within the established deadline, the reservation will be automatically released without prior notice.

Payments must be made via bank transfer or authorized payment link. Checks are not accepted, and any bank transfer fees must be covered by the payer and will not be assumed by Villa Escalesia.

Children under 3 years old may share a room with their parents at no additional charge.

Children 3 years old and above are charged the regular adult rate.

Cancellations

Cancellations made up to 31 days prior to the check-in date will incur a 20% penalty of the total invoice amount.

Cancellations made between 30 days prior to arrival and the check-in date will incur a 100% penalty.

High Season Cancellations

Cancellations made up to 46 days prior to the check-in date will incur a 20% penalty of the total invoice amount.

Cancellations made between 45 days prior to arrival and the check-in date will incur a 100% penalty.

Check-in & Check-out

- Check-in starts from 13h00 until 19h00. Earlier check-in is subject to availability and needs to be requested ahead of time.

- Check-out is until 10h00. Later check-out is subject to availability and charges may apply.

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